Information in English about services related to environment and waste from the municipality of Stavanger.
Pollutants and litter
If you discover pollutants or litter in water or soil, contact the water and sewerage section (vann- og avløpsverket) on telephone
51 50 70 90 or by e-mail.
Communications concerning maintenance of municipal streets, pavements and pedestrian and cycle paths should be addressed to our service centre, telephone 51 50 70 90.
Reports regarding regional, national and E-roads and pavements along these roads should be addressed to the Public Roads Administration, road traffic centre (Veitrafikksentralen), telephone 175.
Smell and noise
Reports of smell and noise problems should be addressed to the chief medical officer.
Reports of dead street lights should be addressed to Lyse customer services.
Water and sewerage system
In the event of a fault in the water and sewerage system, contact VA-verket Forus, telephone 51 50 71 86.
Water meter and water meter status
Using a special calculator, you can check whether it would be cheaper for you to install a water meter (vannmåler). If you already have a water meter, you can register the water level on our web site.
Climate and Environmental Plan 2018 - 2030
Stavanger’s Climate and Environmental Plan 2018-2030 was adopted by the city council in November 2018. The plan, along with a separate action plan, describes the major environmental challenges, objectives and actions to reduce the impact on climate and environment.
The most serious environmental challenges Stavanger faces are:
- emissions of greenhouse gases (GHGs) from road traffic, cruise ship tourism and energy consumption in buildings, in industry and on building sites
- seabed contamination
- periods of poor air quality due to excessive airborne dust and emissions of hazardous gases
- pressure on species and natural habitats
- emissions from aviation and marine shipping, as well as agriculture from 2020
The main objectives of the climate and environmental plan are:
- to cut greenhouse gases by 80 per cent by 2030 compared with 2015, and to be a fossil-free municipality by 2040
- to ensure it is safe to eat fish and seafood from all marine areas in Stavanger by 2030
- to ensure clean air for all residents
- to protect the living conditions of plants and animal life, and increase biodiversity
The measures the municipality will take to achieve this include:
- making it easier to walk, cycle, take the bus and train, and drive emission-free if you drive a car
- installing heating solutions that do not produce GHG emissions in the municipality’s buildings and collaborating with other building owners and energy suppliers to achieve the same thing throughout Stavanger
- carrying out measures on the seabed where the contamination is worst
- providing support to households that purchase new wood-burning ovens with cleaner combustion and collecting a charge for driving with studded tyres
- protecting and conserving areas of natural importance and ensuring the viability of biodiversity in urban areas as well
- making more active use of the Norwegian Planning And Building Act to promote environmental measures in zoning and area plans, as well as in relation to private building applications
The municipality wants to help ensure raw materials, used materials and energy are properly managed in line with the principles of the circular economy.
The municipality will not purchase climate quotas in other parts of the world to achieve its objectives of minimising direct local GHG emissions in Stavanger.